Monday, January 27All That Matters

Watching the DoorDash App for my Delivery [OC]

34 Comments

  • I did my first Door Dash the other night just to try it out. The problem is that the in app navigation is horrible. Instead of taking me down a main road two blocks over, it took me through a residential zone with 10 plus stop signs.

  • Okay but I had a DoorDash the other day and the customers house was 16 minutes away and then when I’m 4 minutes from their house they change the address and tell me they put the wrong address and the new one was 20 minutes back the other way 😂😫

  • The Doordash GPS has the drivers going to the wrong house that like a block away, even tho I got instructions about the issue in my notes for deliverys drivers still have a hard time finding my place

  • Uber eats is so much better than door dash or grub hub. More expensive, sure, but you get what you pay for in this instance. At least with UE, I have confidence in the arrival time estimate and the correctness of the order

  • One time I ordered doordash at like 8 PM. By 10 PM, still no food. Driver finally gets there to pick it up, and the place had since closed. Doordash refused to refund me because I didn’t cancel before the restaurant got the order. Would only give me doordash credit and not even for the full amount. Never again. Fuck them. Did a charge back and reported them to the BBB. Fuckin thieves.

  • You can complain that the food is cold when you see they added 14 stops between the restaurant, they’ll throw you a few bucks. What I’ve always wondered is if it’s technically fraud when they give you a time estimate, knowing they will break it by adding additional stops to the driver. There’s no way you can get the food to me in 30 min (the first estimated time) when you add a delivery on the OTHER SIDE OF TOWN after the Dasher picks up my order.

  • I don’t know what it is about door dash, but they ALWAYS get lost on the way to my house, then ALWAYS can’t find the place, even though it’s the only lit driveway on the street and a big-ass house numbers sign…

    There’s one turn they always miss somehow; but it’s not hidden or hard to see at all… I don’t get it!

  • You left out the part where you put the wrong address and your house is the only one on the street with the lights off and you have no housing markers to be found anywhere oh and you keep declining my calls.

  • Pre covid I would occasionally door dash my lunch.

    Almost every single time, the dasher would accidently merge onto the freeway entrance near my work place and have to do a 15-minute loop back to me.

  • Bro I literally put in the instructions “GPS is off by one house, my house has no driveway. second house south of blah blah street.” and still 95% of the time they pull up to my neighbor’s house and walk to his door, and if I don’t flag them down, about 30% of the time they just leave the food at their door.

  • Something about DoorDash’s GPS has been super messed up recently. We had a dasher drive all the way across town before coming to us, we were promised a refund if the food arrived cold and then the request got denied twice. Support just says it’s a GPS issue and refuses to let the company take any flak for it

  • This one hits close to home. DD drivers are the worst. My house is in kind of a weird spot, but most pizza joints have no trouble finding it for deliveries. My first 3 Doordash drivers couldn’t find it though, even this deep into the age of GPS. First time they dropped it at the wrong address down the street. When I msged them about the error, gave them the directions again, they said OK they are on it. Instead they picked up the order and took it back to the restaurant. Got online and got a refund, ordered food from a different place.

  • I have never understood doordash, or other food delivery services. Especially for restaurants that have drive thrus! The only food that should be delivered is pizza.

  • I watched this one dude take a 45 minute detour once. Just blew past my exit, went like 10 miles south to another freeway, went east, then took a side street back 10 miles north before cutting over again.

    I know you might be thinking he was on another order, running an errand, or whatever. Nope. He was fucking pissed. GPS in the app cut out or something. Food was cold. I wasn’t even mad, and didn’t complain. Tipped him an extra couple bucks.

    It was madness. This was in Phoenix in rush hour. He was literally a quarter mile from my house.

  • I’ve given up on food delivery apps. I’m a lazy fuck, but after paying through the nose so many times to get ice cold food that shows up over an hour after I ordered, I said fuck this. now i order direct through the restaurant and go pick it up myself. It’s made me eat out less too which is good anyways 👍

  • My favorite eye-rolling moment with door dash drivers, as a cook who handles that end of things, is that I can see when they say they’ve arrived at the restaurant and are waiting for the order. Almost every single driver says that they’ve “arrived” as soon as they get remotely close to the restaurant, and some will take five or ten minutes from that point to actually get in and pick up the order which has been waiting in its bag the whole time.

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