Wednesday, August 13All That Matters

My friend saw this at the doctors office

35 Comments

  • Someone hasn’t learned to read. LOL, I gotta access the patient portal site during my appointment because I can’t just ask the person right in front of me carrying my chart.

    There’s probably a sign about good nutrition too, doesn’t mean there’s a salad bar available.

  • I work in medicine. These signs can be confusing. To give you a medical providers perspective, we don’t give a shit if you use your phone while waiting in the room. Prior appointments can run long. When I see my PCP, I’m usually managing my fantasy football team when she walks in the door. We just ask that you put your phone away when we enter the room. In order for us to get to an accurate diagnosis and treatment plan, we need to get a clear understanding of what’s been going on and that requires that the patient participates in the clinical history portion. It’s tremendously frustrating when I walk in a room to see a patient and they refuse to get off the phone and without making eye contact, just demand that I figure out whats going on without any participation from them. Phones are also useful now as patients may have received care at an outside practice that I don’t have records from but they can look them up instantly on their phone.

    I think pretty much every medical provider I know would be okay with the agreement, patients can use their phones as much as they want in the office provided they have basic manners and put the phone away as we enter the room.

    Also pro tip, I always schedule mine and my kids physicals for first appointment slot of the day. Only time theres no excuse for tardiness. Yes, I have to get up early on my day off, but PCP is on time and there promptly at 8am, no waiting.

  • OP your perspective is really limited.

    No phone usage during your appointment, which clearly means: hey jackass… don’t use your phone while your Dr. is in the room talking with you, otherwise… when he isn’t in the room… scan this to get our new portal.

    It really isn’t that hard or confusing tbh

  • I don’t get what’s meant to be funny. Is OP just stupid or am I missing something? One sign is letting you know you can access your patient portal and one is telling you not to use your phone *in your appointment*. You can be on your phone in the waiting room…

    I feel like OP just didn’t think this through.

  • Generally phone use during an appointment is recommended by organizations like AARP to help recall instructions or to address questions/explanations. Physicians when speaking to a patient may use more common terms or explain medical terms in a way a patient can understand or reference.

    Many healthcare providers do not want to be recorded though as this is can be used out of context for malpractice or other claims.

    Importantly, in the USA, in person recordings rely on the states recording device consent laws (e.g. one party, two party, etc). A watered down explanation:

    * One party states only one party needs to consent to the recording for a recording to take place. That party must be present (cannot place a recording device etc. in a room and leave if the other parties do not or have not consented) and the other parties consent is not required.

    * Two party states require all parties to consent the recording. If one party does not consent, the recording cannot happen legally. Illegal recordings may have penalties.

    Research your local laws and know the statutes before recording. Keep in mind this is in person recording, telephones conversations are much different, usually wire tapping laws! It’s also commonly accepted that asking the party/parties you are recording is a common courtesy regardless of the state laws.

  • Ive only had a patient stay on their phone at the start of an appointment because they were very scared of the interaction and it was a bit of an avoidant behavior that helped them kind of hide as we started talking, then they had their partner speak for them, but eventually warmed up to me and we had a very good thorough visit.

    Unfortunately because they were so fearful of doctors they had several very challenging concerns but thankfully were open to a few follow-up visits to get everything sorted.

    Long story short, I wouldn’t ban them from using their phone.

    Also lots of patients use it to record our conversations for family and themselves later, which I think is really smart. Sometimes we cover a lot of ground and a record can be super helpful.

    And the obvious.. some patients like the one that hid behind the phone have a dozen issues, some very urgent, but only tell reception a little bit of it when booking. Im forever behind for those reasons and more, so yeah, please play on your phone. I promise I’m working as fast as I can but dont want you to be bored while you wait. Also, if you get stuck waiting please remember you have been or one day will be the patient that blew up the schedule. Sometimes you think its just a minor issue then POP can of worms..

  • I don’t really see a conflict between the two signs…

    That being said, as a cybersec professional, I hate seeing QR codes because they provide no way for the end user to determine the legitimacy of it. Sure, you get a pop up that asks “are you sure you want to do this?” But let’s be real. Noone validates the URL, and even if the URL was on the paper they wouldn’t double check it. 99% of people dont even read the EULA.

    What’s stopping someone from either slapping a sticker over the code or printing a paper and taping it up? The nurses won’t be able to recognize a malicious QR code by sight.

    Edit:
    It’s an arthritis clinic in Arizona. Yet another reason you should probably think before you post.

  • The “No phones” signs are just out dated relics from a time when the cell phone was just a cell phone. I’ll silence my phone and put it away once the doctor sees me (unless there is something to show him such as lab results etc from a different doc) but while I am waiting it is my book, newspaper, video game, Reddit time killer.

  • My wife works ER, and she has seen a lot of kids still on their phones when rolling in.These idiot kids are going live recording themselves, while bleeding, on tiktok, snapchat, some even die while live. She was even told to “hold up” due to them responding to their chat. So i see why, they have those signs.

  • I have at least four friends including my mom who have been chastised by doctors for having their phones out, BECAUSE THAT’S WHERE THEY KEEP ALL THEIR NOTES ABOUT THEIR SYMPTOMS. Doctors need to get with the times and realize phones are used for many things and aren’t automatically rude.

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