Wednesday, August 13All That Matters

Doordash Driver confronts a customer who got him fired for saying food wasn’t delivered

25 Comments

  • I’ve delivered for instacart, doordash, and uber for 3yrs and I get assholes every single week claiming they never got their food but I’ve never gotten fired or even threatened to be. He must’ve had bigger previous issues cus this is odd.

  • It’s a tough problem because it goes both ways. For a while, a solid 1/4th of my orders wouldn’t get delivered. Sometimes more. Dasher would swear up and down they did. Often they’d just ghost me when I tried to contact them. Other times they would give me a picture of a home in the wrong damn block (once even in the wrong city!). Some would make me walk for 10 minutes to get to them if I wanted my food I’m the dead of winter.

    I had to call doordash to get things fixed up more times than I can count. I tip 25 percent and never below 6 bucks and try to order from places that aren’t too far, as well as avoid places I know are a pain for dashers so that’s not the issue.

    Now that I’m in NYC dashers are almost flawless, I have a very nearly 100% success rate. The folks here are GOOD at their job (the only issues I had were mistakes from the restaurants. Not much the dasher can do)

    But In some cities they are awful, and then it’s a game of he said she said. Rarely are there proofs on either side.

  • There’s no way in hell he got fired for having a single person claim they didn’t get their order. Also he says “my lawyer said I could sue, this is theft!” Over 10 dollars? What kind of stupid ass lawyer told you that?

    This guy is lying through his teeth, move on idiot. Time for a real job

  • Door dash and Uber are such a gamble. It just does not seem worth it anymore.
    You have to have an honest driver, an honest food place, and an honest person who ordered. Any break up in that and you or they or them are just out of the money.

  • Imagine working a job that effectively pays less than minimum wage just to have a customer accuse you of theft to get themselves a free dinner. Sick sad world.

  • Crazy how many people who have no idea what they are talking about are chiming in here. Doordash has been axing people for very little these days. Especially in large metropolitan areas that have too many dashers. While yes two years ago this guy would have been fine, these days it just takes a couple to get deactivated. Doordash doesn’t care at all because his spot will be taken almost immediately. Check the doordash subreddit, or anything before you start victim blaming this guy.

    Also the people who are saying you have to take a photo after every delivery have never done doordash. If they did they would know that upon delivery you select either ‘handed directly to customer’ or ‘left at doorstep’. If you leave at doorstep you take a picture but because this guy delivered to an office all he had to do was say he handed it to her. Which is then supposed to be confirmed by the customer, who in this case lied.

  • If he really consulted a lawyer, I can’t imagine they told him to go tell her off. I’ve never used a food delivery service, but I’m surprised they don’t have a better system in place for confirming payment and deliveries. If money were no object, I’d say he should sue Door Dash for unlawful termination, since they have no proof he didn’t deliver the food, but then they may have some kind of clause allowing them to fire an employee at will, and even it they don’t, legal fees would wipe out any kind of justice he could get. Maybe this is one of those bad things that happen to good people that you just have to learn to let go so it doesn’t eat you up inside.

  • This could be fixed if the business has CCTV to at least prove that he went into the said place (since who arrives but delivers no food?)

    I definitely wouldn’t trust someone who’d casually fuck up a delivery driver for so little

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